Shipping policy
At SchoolKidz, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.
📦 Order Processing Time
- All orders are processed within 1–2 business days.
- Orders are not processed or shipped on Sundays or public holidays.
- Once your order is confirmed, you will receive an order confirmation message/email.
🚀 Shipping Time
- Standard delivery time: 4–7 business days across India.
- Delivery time may vary depending on your location and courier availability.
- Remote areas may take slightly longer (7–10 days).
💰 Shipping Charges
- We offer Free Shipping on all prepaid orders.
- A small fee may apply for Cash on Delivery (COD) orders (if available).
- Any applicable shipping charges will be displayed at checkout.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/email.
- You can track your order in real-time using the tracking link provided.
📦 Delivery Issues
If you face any issues with delivery, such as:
- Delayed shipment
- Damaged package
- Incorrect address
Please contact us within 48 hours of delivery at:
📧 support@schoolkidz.in
❗ Incorrect Address
- Please ensure your shipping details are correct.
- We are not responsible for delays or losses due to incorrect or incomplete addresses.
📭 Failed Delivery Attempts
- Our courier partners will attempt delivery 2–3 times.
- If the order is not delivered, it may be returned to us.
- Re-shipping charges may apply in such cases.
🌍 Shipping Availability
- Currently, we ship only within India.
- We are working to expand our services internationally soon.
📞 Contact Us
For any shipping-related queries, feel free to reach out:
📧 support@schoolkidz.in
🕒 Support Hours: Monday – Saturday, 10 AM – 6 PM
💙 Our Promise
At SchoolKidz, we ensure that every school bag reaches you on time and in perfect condition, so your child is always ready to carry their world in style.